The problems Tessera CS
solves
This product was built to solve the recurring operational and development challenges found in real environments like the ones below.
Handle inquiries from every channel — email, chat, and phone — in one place. Existing solutions were either not operator-friendly or built in a way that piled up maintenance costs. UNISYS redesigned this into a product that's owned all the way through operations.
Key Features
The core features Tessera CS provides. Every feature is delivered in an operable form.
Operations Dashboard
Monitor status, traffic, and anomalies from a single screen.
Authorization Model
Organization- and role-based access control and audit logging out of the box.
API · Webhook
Integrate with your existing systems through standard interfaces.
Automation Workflows
Define and automate repetitive operational tasks.
Multilingual Support
Korean, Japanese, and English environments supported by default.
Self-hosted Option
Provided so you can run it directly on your own infrastructure.
Technical Architecture
An overview of the technologies Tessera CS runs on.
Frequently Asked Questions
The questions we hear most often when evaluating adoption.